Shipping policy
Thank you for shopping with Charmorae. We are committed to delivering your order quickly and efficiently.
Shipping Locations
We currently ship to all locations within the United States.
Free Shipping
We proudly offer FREE shipping on all orders across the USA. No minimum purchase is required.
Order Processing Time
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Processing Time: 1–2 Business Days
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Orders are processed Monday through Friday, excluding holidays.
Order Cut-Off Time
Orders placed before 4:00 PM EST will begin processing the same business day. Orders placed after the cut-off time will be processed on the next business day.
Delivery Time
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Shipping Time: 3–5 Business Days
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Total Estimated Delivery Time: 4–7 Business Days (including processing time)
Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment's progress.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact us:
Charmorae
Email: support@charmorae.shop
Phone: +1 970-784-0255
Address: 933 N Cherry Ave, Tucson, AZ 85719, USA