FAQ

1. What products does Charmorae offer?
Charmorae offers premium-quality footwear designed with style, comfort, and durability in mind. Each pair reflects timeless craftsmanship for everyday elegance.

2. Do you offer free shipping?
Yes! We provide free shipping on all orders — no minimum purchase required.

3. Can I return or exchange an item?
Absolutely. You can request a return or exchange within 14 days of receiving your order. Items must be unused and in their original packaging.

4. How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking number so you can follow your delivery in real time.

5. How can I contact Charmorae?
You can reach us anytime at support@charmorae.shop or through our Contact Us page. Our support team will get back to you as soon as possible.